Myriad Consulting Customer Privacy Notice
This privacy notice tells you what to expect us to do with your personal information.
Contact details
Post
103 Mullen Avenue, Downs Barn, MILTON KEYNES, MK14 7LH, GB
Telephone
07340851627
pmo@myriadconsultinguk.com
What information we collect, use, and why?
We collect or use the following information to provide services and goods, including delivery:
- Names and contact details
- Addresses
- Payment details (including card or bank information for transfers and direct debits)
- Website user information (including user journeys and cookie tracking)
- Photographs or video recordings
- Call recordings
- Records of meetings and decisions
- Identification documents
- Information relating to compliments or complaints
- Biometric information (where used to identify someone)
We collect or use the following information for the operation of customer accounts and guarantees:
- Names and contact details
- Addresses
- Payment details (including card or bank information for transfers and direct debits)
- Purchase history
- Account information, including registration details
- Information used for security purposes
- Marketing preferences
- Biometric information (where used to identify someone)
We collect or use the following information to prevent crime, prosecute offenders, or defend against legal action:
- Names and contact information
- Customer or client accounts and records
- Information relating to health and safety
- Biometric information (where used to identify someone)
We collect or use the following information for service updates or marketing purposes:
- Names and contact details
- Addresses
- Marketing preferences
- Recorded images, such as photos or videos
- Call recordings
- Purchase or viewing history
- IP addresses
- Website and app user journey information
- Records of consent, where appropriate
We also collect or use the following information for service updates or marketing purposes:
- Biometric information (where used to identify someone)
We collect or use the following information for research or archiving purposes:
- Names and contact details
- Addresses
- Recorded images, such as photos or videos
- IP addresses
- Website and app user journey information
- Personal information used for administration of research
- Personal information used for the purpose of research
- Records of consent, where appropriate.
We collect or use the following information to comply with legal requirements:
- Name
- Contact information
- Health and safety information
We also collect or use the following information to comply with legal requirements:
- Biometric information (where used to identify someone)
We collect or use the following information for recruitment purposes:
- Contact details (eg name, address, telephone number or personal email address)
- Date of birth
- National Insurance number
- Copies of passports or other photo ID
- Employment history (eg job application, employment references or secondary employment)
- Education history (eg qualifications)
- Right to work information
We also collect or use the following information for recruitment purposes:
- Biometric information (where used to identify someone)
Lawful bases:
Our lawful bases for collecting or using personal information to provide services and goods are:
- Consent
- Contract
- Legal obligation
- Legitimate interest:
We seek the client’s consent for marketing purposes.
Our lawful bases for collecting or using personal information for the operation of customer accounts and guarantees are:
- Consent
- Contract
- Legal obligation
Our lawful bases for collecting or using personal information to prevent crime, prosecute offenders or defend against legal action are:
- Consent
- Contract
- Legal obligation
Our lawful bases for collecting or using personal information for service updates or marketing purposes are:
- Consent
- Contract
- Legal obligation
Our lawful bases for collecting or using personal information for research or archiving purposes are:
- Consent
- Contract
- Legal obligation
Our lawful bases for collecting or using personal information for legal requirements are:
- Consent
- Contract
- Legal obligation
Our lawful bases for collecting or using personal information for recruitment purposes are:
- Consent
- Contract
- Legal obligation
Where we get personal information from:
- People directly
How long we keep information:
All personal data will be processed by only Myriad Consulting UK and will be deleted 6 years after our contract with the client ends to abide by the GDPR Regulations.
Your data protection rights:
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal data.
Your right to rectification – You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to provide information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal data in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal data in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal data you gave us to another organization, or to you, in certain circumstances.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.
You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
How to complain:
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after making a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated:
7 August 2024